24/7 Support · irfan@qbbusiness.net · 03018441193
HIPAA Compliant · 500+ Providers Served

Questions?

Frequently Asked Questions

Find answers to common questions about our services, security, and how we can help your practice.

General

What is QB Business Solutions?

QB Business Solutions is a leading provider of medical billing, revenue cycle management, and healthcare consulting services. We serve 500+ healthcare providers nationwide and maintain a 99% clean claim rate.

How long have you been in business?

We've been serving healthcare providers for over 10 years, building a track record of delivering measurable results in billing accuracy, denial reduction, and revenue increase.

What types of practices do you serve?

We serve solo practitioners, group practices, hospitals, urgent care centers, and other healthcare service providers. Our services are customized to fit practices of all sizes.

What is your pricing model?

Our pricing is customized based on your practice's volume, complexity, and specific service needs. We offer transparent, predictable pricing with no hidden fees. Contact us for a detailed quote.

Services & Solutions

What services does QB Business Solutions offer?

We offer a comprehensive suite including medical billing & coding, credentialing, denial management, practice development, population management, document management, medical records review, HEDIS solutions, and IT support.

Can I use multiple services together?

Absolutely! Many of our clients use multiple services to create a comprehensive revenue cycle management solution tailored to their specific needs.

What is your clean claim rate?

We maintain a 99% clean claim rate across all our providers, significantly above industry averages. This high accuracy minimizes denials and accelerates payment.

How do you reduce denials?

We use a combination of rigorous coding standards, proactive eligibility verification, comprehensive appeal management, and real-time monitoring to identify and resolve issues before they result in denials.

Security & Compliance

Is QB Business Solutions HIPAA compliant?

Yes, we are fully HIPAA compliant. All patient data is encrypted, stored securely, and accessed only by authorized personnel. We undergo regular compliance audits and maintain strict data protection protocols.

How do you protect patient data?

We use industry-leading encryption, secure data centers, role-based access controls, and comprehensive audit trails. Your patient information is our top priority.

What certifications do you maintain?

We maintain HIPAA compliance certification, SOC 2 compliance, and state-specific healthcare licensing as required. We also work with certified medical coders (CPC, RHIA) and billing specialists.

Can I audit your systems?

Yes, we welcome audits and provide regular security reports to our clients. We maintain transparent practices regarding data handling and security protocols.

Getting Started

How do I get started?

Contact our sales team to schedule a demo. We'll discuss your practice's specific needs, answer questions, and provide a customized proposal.

What is the onboarding process?

Our onboarding typically takes 2-4 weeks. We'll help you with data migration, staff training, and process setup to ensure a smooth transition.

What's the commitment period?

We offer flexible commitment options. Most clients prefer annual agreements, but we work with you to find terms that suit your needs.

Do you provide training?

Yes, we provide comprehensive training to your staff as part of onboarding, plus ongoing support and training throughout our partnership.

How do I contact support?

Our 24/7 support team is available via phone at 03018441193 or email at irfan@qbbusiness.net. You'll have a dedicated account manager for day-to-day coordination.

Still Have Questions?

Let's Talk

Our team is ready to answer any questions and discuss how we can help your practice.

Contact Us